Catering orders may be placed through the CaterTrax website at any time, you may also reach out to the Catering office directly at (937) 327-7032 for immediate assistance with placing your order. 

When arranging for catered services, we ask that you plan as far in advance as possible. Our preference is that you contact our Catering Department at least two (2) weeks prior to the event. Even if you do not know the final number of guests, this gives us enough time to create the best event for you. The Catering Department will make every effort to satisfy your requests for functions booked less than one (1) week prior to the event date. A 15% late fee is charged for any function booked after 1:00 p.m. two business days prior to the event.

 INFORMATION HELPFUL IN MAKING YOUR ARRANGEMENTS

• Theme of, or reason for, your event.

• Vegetarian meals needed?

• Special layout needs (reserved seating, head tables, skirting).

• Weather – is an alternate site required due to rain?

• China or disposable service?

• Style of service (i.e., served, buffet, carry out, delivery, setup).

• Program details – awards ceremonies, speakers, etc.

• Floral arrangements and centerpieces?

• Budget parameters?

• Special diet considerations?

• Form of payment (i.e., budget number, direct billing, cash).

 TYPES OF SERVICE

Served – All courses are served at your table. Depending on the time constraints of your event, the salad and/or dessert courses can be pre-set. Pricing is based on a single-menu entrée selection.

Buffet – This style of service offers a variety of menu choices. Quantities of food prepared will adequately serve the number of guaranteed guests. This, however, does not imply all-you-can-eat. Buffets for less than 25 people may incur an additional charge. A buffet is suggested when the following may occur: guests arriving at different times; physical layout of the room; mixed crowd requiring a varied menu; lack of facilities to serve formally; or a more informal style of event.

Delivery setup/pickup – Deliveries made on campus with a setup required. Please be sure to order adequate tables from Facilities for food and beverage service and have them set up at least three (3) hours before the event is to begin. We will setup approximately 15 minutes before your event is to begin unless instructed otherwise. If you need the event picked up promptly at the ending time, please be sure to indicate that when you arrange for catering service. A delivery fee will be added to any order under $50.00. Delivery times are available from 7:00 a.m. to 7:00 p.m. Any delivery before or after these times may incur an additional charge dependent on time, guest count and location. Pricing includes the pickup of all equipment. All equipment is the sole property of Dining Services and must be secured by the customer until picked up by our staff. Any equipment not returned or returned damaged will be charged full replacement cost.

Delivery drop-off – Deliveries made on campus with no setup required, as well as no return pickup/cleanup. A delivery fee will be added to any order under $25.00. Drop-off cannot occur if the menu requires reusable equipment. Delivery times are available between 7:00 A.M. and 8:00 P.M. Any delivery before or after these times may incur an additional charge dependent on time, guest count and location.

Pickup service – Carry-out service can be arranged for items you may wish to pick up from Dining Services. You are responsible for the prompt return of any equipment that has been used at your event. Your account will be charged for any equipment that has been damaged or is not returned within two (2) business days from the date of your event.

SERVICE CHARGES

Most meals include the price of appropriate wait staff. If an attendant is requested for an event not requiring normal wait staff services:

Server/Attendant – $25.00 per hour – 4 hour min.

Chef – $27.50 per hour – 4 hour min.

Bartender – $25.00 per hours - 4 hour min.

Attendant/chef charges will require one hour for setup and one hour for cleanup beyond the scheduled time of the event. This is in addition to the charges listed above.

Off site events require a 15% service charge for labor and staffing.

PRICING

We reserve the right to adjust or change pricing from that printed based on location, seasonal availability and current market price of products found in this catering guide. Once your contract is signed, your prices are guaranteed. Sales tax will be added to the bill for all non-Wittenberg events unless proof of exemption is provided.

FINAL GUARANTEE & CANCELLATIONS

At the time of booking, we will send you a copy of the event sheet for your final approval. We ask that you sign the event sheet to verify that you understand the menu charges and then return it within 24 hours to the Dining Services Catering Office. The expected count that you give us should be as accurate as possible. The Catering Department will plan, purchase and invoice for all the guests that you indicate will attend. A final guarantee number must be given to the Dining Services Catering Office no later than 72 hours (3 business days) prior to the event (Wednesday in the case of a Monday event). For larger events you may be asked to provide a final guest count 1 week prior to your event.

If no final count is obtained, we will prepare and charge for the original number of guests. Cancellations up to Seven (7) days prior to the event are without charge, six (6) days but prior to the day of the event, the charge will be 25% of the cost of the event. Same day cancellations will result in a full charge of the entire event.

PAYMENT ARRANGEMENTS

At the time your order is placed, we will need your budget number so that we can start processing your event.

Non-College events held off campus may require an advance deposit. A service fee may be charged to an events not sponsored by Wittenberg University.

FOOD SAFETY

Parkhurst Dining at Wittenberg University takes exceptional care to follow recommended proper food handling procedures in the best interests of our clients and guests to help reduce the risk of foodborne illness. As such, we have certain service guidelines designed to help us maintain this high level of food safety practice. These guidelines include not serving or making available for service any food or beverage that was not produced or supplied by Wittenberg University Dining or one of our approved vendors; adhering to time limits that food may be held safely for service; limiting the service of certain foods to certain locations and conditions under which food safety guidelines can be upheld; and keeping customers from removing perishable foods from functions for later consumption. These and other guidelines have been put in place to help protect you and the College from the risks of foodborne illness. Please discuss the service of alcoholic beverages with our Catering Director to ensure compliance with College policies.

NOTES

The Catering Department reserves the right to substitute items based on product availability. We will make every attempt to inform you of this change as far in advance as possible. Please discuss with the Catering Director any special dietary requirements. In case of inclement weather, please discuss a secondary plan to insure the success of your event.